Current Hourly Rate: $60/hr during normal hours.
After hours, support is billed at 1.5 times normal hourly rate.
|On-site support:||billed in half hour increments|
|Telephone support prepaid:||billed per minute|
|Telephone support postpaid:||billed in half hour increments|
If you would like to take advantage of per minute billing increments, simply prepay for additional time. Over many service calls, this can save a lot of money. Let’s say you use 20 minutes of phone support. If you pay when service is complete, this time is charged as 30 minutes. If, however, you prepaid for 30 minutes, you would have 10 minutes remaining for future support.
Prepaid support time is credited immediately for longstanding customers.
Prepaid support time for new customers is credited when payment clears our bank.
Questions that take less than 5 minutes are usually free.
If you need support, call today.
You can also visit our Contact Us page for more ways to get in touch with us.
Answers by David accepts all major credit and debit cards. Handling charge as low as 1.5% applies to debit card payments using https://cash.me/$AnswersbyDavid, 3% for swiped credit cards, and 3.5% for cards accepted over the phone.